Frequently asked questions
Here you'll find answers to the most frequently asked questions.
Your question about the ship on lake Ossiach is probably answered as well.
faq
Dogs on the ship? Short Lake Tour? Bicycles?
Click on the question you're interested in. If you can't find the answer you need, don't hesitate to contact us.
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Where can I buy my ticket?
Aboard the ship, upon boarding.
Tickets for our theme cruises are available Online!
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Can I buy my ticket in advance?
Tickets for regular liner traffic, including roundtrips can only be purchased upon boarding the ship. Return tickets can be bought when you first board the ship. Buying ticket and return ticket together will save you money too!
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Do I have to make a reservation?
For the theme cruises (Ship&BBQ for example) reservations are absolutely necessary!
For liner traffic including roundtrips/lake tours, reservations are only possible and necessary for groups.
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What discounts do you offer?
Discounts are available for:
-Senior citizens born 1958 or earlier-Children born 2004-2013
Children unde the age of six (born after 2013) are free
See our price table for more information.
We offer group discounts. Please contact us via mail for more information on group cruises.
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Can I bring my dog?
Sure! Please bring leash and muzzle along and get a dog ticket upon boarding.
Dog ticket for one cruise: € 2,50
Dog ticket for the whole season, for as many cruises as you like: € 10,-
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Can I bring my bicycle?
Yes, as long as there are no warnings about limited bike transportation effective. We put warnings on our station signs and/or on our homepage.
bike ticket: € 2,50
kids' bike: € 1,00
baby carrier: €1,00 -
How and when can I make the half lake tour?
The half lake tour starts at Bodensdorf, taking you over Ossiach and Steindorf and back to Bodensdorf.
You can make the short cruise from May 25th to September 8th during the morning.
Please check our timetable for the current departures leaving from Bodensdorf, headed to Steindorf.
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Is the ship accessible?
The ship's lower level is accessible for people with regular wheelchairs.
The upper level is not accessible.
Please note that electric wheelchairs cannot board the MS Ossiach at all!
We do have an accessible toilet.
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Is there a disabled cubicle aboad?
Yes, a toilet accessible for regular wheelchairs is available on the MS Ossiach.
Please note that the ship cannot be boarded with electric wheelchairs.
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Where can I park my car?
The parking areas are indicated along with the addresses of our ship stations under the following link:
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Is there a restaurant on board?
Yes, we have board gastronomy:
Ice cream, cakes, traditional Apfelstrudeland small hearty snacks like Goulash soup, Hotdogs...
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Can I make a lake tour for free with the KärntenCard?
Yes, all liner traffic including the lake tours / roundtrips are free with the KärntenCard!
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Can I leave the ship and come back later with the KärntenCard?
Yes, you can interrupt the cruise at any station and go on or back with a later ship.
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Is the Ship&BBQ cruise free with KärntenCard?
The KärntenCard covers the part of the Ship&BBQ ticket, that is the ship fee.
That means you get a discount on the ticket and only pay the barbeque buffet.
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I have a voucher for a theme cruise. Do I have to make a reservation anyway?
Unless your voucher is fixed on a date already, a reservation is necessary!
Please tell us which date of the theme cruise you have a voucher for you want to join via telefone or email.
If you have a voucher code from our online ticket store "Bookingkit", please put the date you want to take the cruise into the shopping cart and choose the appropriate number of guests. During checkout, enter your voucher code(s) and get your tickets sent to your e-mail address.
